Deleting patients

If a patient record was created in error, you can delete it only if no documents are in Document Center and no transactions have been posted. If the record that you are trying to delete is for a patient who is the only member of a family, instead of deleting the patient, you must delete the family.

Note: Deleting a patient requires the "Patients, Delete" security right.

To delete a patient

With a patient selected in Family File, on the Edit menu, click Delete Patient.

If applicable, do one of the following:

If the Password - Patients, Delete dialog box appears, user verification has been assigned to the "Patients, Delete" task. Do one of the following:

If your user account has been granted the "Patients, Delete" security right, enter your credentials in the User ID and Password boxes, and then click OK.

If your user account has not been granted the "Patients, Delete" security right, have a user with permission temporarily override this restriction so you can delete a patient this one time. The overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.

If a message appears, informing you that you do not have rights to this operation, your user account has not been granted the "Patients, Delete" security right. To have a user with permission temporarily override this restriction so you can delete a patient this one time, do the following:

On the message, click Yes.

In the Password - Patients, Delete dialog box, the overriding user enters his or her credentials in the User ID and Password boxes and then clicks OK.

A message appears and asks you to confirm that you want to delete all information for the patient.

Click Yes.